Helpful FAQs

A good general rule for the average household is to have your carpets professionally cleaned once a year. Regularly cleaned carpets last longer, are healthier and look better.

Deep Cleaning is more thorough than regular cleaning. Deep Cleaning consists of washing down your cabinets, baseboards, door frames, window sills and doors. We will also clean your light fixtures and fan blades, blinds and detail the kitchen and bathroom areas.
We bring all our equipment and cleaning supplies however, should you have particular requests, we will follow them and our house cleaners will use your cleaning supplies if you prefer it that way.

Depending on the size of your house, we usually take a minimum of 2 hours. Your carpet will be slightly damp to the touch after cleaning. Most carpets typically need 6-10 hours to dry completely. However, it could take up to 24 hours to dry depending on the time of year, the carpet type, the air circulation, humidity and temperature in your home.

Hiring a machine and attempting to remove stains from an expensive carpet can prove disastrous. Regularly hiring a professional cleaner for your yearly carpet cleaning will reduce allergens, improve your health and help prolong the life of your expensive carpets and upholstery.

Mould can be a big problem. If it is left on carpets for too long, not only can a permanent mark be left, but it can be harmful to your health. It is best to remove all traces of mould as soon as possible. We use a thorough mould treatment that prevents the mould from coming back.

The methods we use to clean carpets is entirely safe for pets and children. It is preferable to keep your kids and critters off the carpet while it dries, but that’s for the best results from your carpet cleaning rather than for their health or safety.